We are committed to providing a seamless and reliable shopping experience. Below are the details of our shipping and delivery process to help you understand how we handle your orders.
We ship to all locations within Pakistan. Our services are carried out by trusted and reputable courier companies to ensure the safe and timely delivery of your orders.
We aim to process and ship your order within 4-7 working days. Once shipped, you can expect delivery within 4-7 working days, depending on your location and product availability. However, please note that delivery times may vary due to external factors such as weather conditions, traffic, public holidays, or delays by the courier service. While we strive to meet these timelines, we cannot guarantee exact delivery dates due to factors beyond our control.
Shipping fees are automatically calculated at checkout based on your order total.
Once your order is dispatched, we will send you a tracking number via email, which you can use to track the status of your delivery online. If you need any assistance with tracking, feel free to contact our customer support team.
We take great care in packaging your items securely to ensure they arrive in perfect condition. All products are carefully inspected and packed by our team before shipment.
We understand that, although rare, sometimes issues can arise with the product you receive. If you receive a damaged or defective item, please notify us within 24 hours of receiving your order. You can reach us via email or phone, and we will:
To process your return, we may request photos of the damaged product. Please ensure the item is kept in its original packaging until we resolve the issue.
Once an order is placed and processed, we aim to ship it as quickly as possible. If you wish to modify or cancel an order, please contact us within 24 hours of placing the order. We will do our best to accommodate changes, but we cannot guarantee modifications after the order has been shipped.
Currently, we only offer shipping within Pakistan. We are working to expand our shipping options in the future. Please stay tuned for updates on international shipping availability.
At Abaya for Women, we strive to ensure your satisfaction with every purchase. Please review our return and exchange policies below for guidance on how we handle these situations.
If you receive a product that is damaged or defective, we are here to help:
For items that are not damaged or defective, we currently do not offer returns or exchanges unless stated otherwise in the product description. We encourage you to review the product details, size guide, and specifications carefully before purchasing.
Custom-made or personalized items are final sale and cannot be returned or exchanged, except in cases of damage or defect.
To be eligible for a return, items must meet the following conditions:
Please note that we reserve the right to decline a return if the item does not meet these conditions.
To initiate a return for eligible items, please follow these steps:
Currently, we do not offer direct exchanges. If you would like a different item, we recommend:
If you have any questions regarding our return or exchange process, please don’t hesitate to contact us. Our team is here to assist you with a smooth and satisfactory experience.
