We want you to be completely satisfied with your purchase from our store. However, if you are not happy with your item, you can return it to us within 14 days of receiving it for a full refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide a proof of purchase.
To start a return, you can contact us at Inquiry@abayaforwomen.com. We will send you instructions on how to ship your item back to us. You are responsible for the return shipping costs. We recommend that you use a trackable and insured service to return your item, as we are not liable for any lost or damaged packages.
Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process your refund to your original method of payment within 7 days. Please note that some banks may take longer to credit your account.
We do not accept returns for items that are:
- On sale or discounted
- Customized or personalized
- Damaged or stained by the customer
- Missing parts or accessories
We reserve the right to refuse a refund or exchange if the item returned does not meet our return policy criteria.
If you have any questions or concerns about our return policy, please feel free to contact us at any time. We are always happy to assist you. Thank you for shopping with us!
